Customer experience is fast becoming the core of many business strategies. The trend is reassuringly settling in, whether you’re working...

"How can I help you ?" This question ring out over phone, chats and email messages of service desks throughout the world. And, while they...

Curated from funny people, who don’t mind laughing aloud. Neil and Shiny dated for two years , but did not marry. They discovered that...

Today's world works on efficiency, the market is very competitive, and you can't afford to stay behind in pace and output. In your...