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About Us
Aforeserve delivers end-to-end IT services—repair, deployment, maintenance, and staffing—helping enterprises and OEMs manage tech lifecycles, reduce downtime, and scale with confidence.
Company Profile
Aforeserve is a leading IT Infrastructure Services and Industry 4.0 solutions provider in India, delivering reliable lifecycle support for enterprise technology environments. For over 25 years, we have helped organizations manage, maintain, and optimize their IT infrastructure with structured processes and consistent service quality.
Our expertise spans end-to-end ICT asset lifecycle services across notebooks, desktops, servers, networks, peripherals, power systems, and mobility devices. We also support automated and mission-critical systems such as kiosks, POS terminals, ATMs, and digital projection systems.
Today, Aforeserve supports over half a million devices and manages 87,000+ on-site service requests every month through a nationwide team of 4,000+ professionals. Our focus is simple: dependable service, operational stability, and long-term technology performance for enterprises across India.
Mission & Vision
Guiding principles that drive our commitment to excellence and innovation.
Our Mission
To deliver exceptional IT infrastructure services and innovative solutions that empower businesses to achieve operational excellence and digital transformation. We are committed to providing reliable, efficient, and cost-effective services that meet the evolving needs of our clients.
Deliver exceptional service quality.
Drive innovation in IT infrastructure.
Enable digital transformation for our clients.
Our Vision
To be the leading provider of integrated IT infrastructure services and solutions in India, recognized for our technical expertise, service excellence, and commitment to innovation. We aim to be the partner of choice for businesses seeking to optimize their IT operations and embrace digital transformation.
Lead the industry in service excellence
Pioneer Repair & Refurbishment Services
Build long-term partnerships with our clients
Our Story
Established in 2000, Aforeserve began its journey by providing return-to-bench repair services for PC components to leading OEMs and ODMs. As enterprise technology ecosystems evolved, we expanded our capabilities to support system integrators with functional and technology-driven repair and maintenance services, including installation, warranty support, field and carry-in repairs, helpdesk operations, and reverse logistics.
Over time, Aforeserve invested deeply in people, processes, and technology to extend services directly to customers and end users of ICT products. This included support for both in-warranty and out-of-warranty devices, along with the development of structured refurbishment capabilities for defective and returned assets.
Built on decades of hands-on operational experience, Aforeserve today operates as a trusted IT Infrastructure Services partner and Industry 4.0 solutions provider for enterprises across India. We also continue to serve as a differentiated repair and lifecycle partner for leading OEMs, ODMs, and system integrators, helping organizations manage technology reliably, efficiently, and at scale.
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Great Place To Work
Aforeserve is a professionally managed organisation.
Its team of 4,500 workforce is young – bubbling with life and vigour. They are empowered by what they do. Coached by their managers on what they can do better.
The culture at Aforeserve fosters collaboration, learning, development and recognition. Feedback and acknowledgement are prevalent. Evaluation is time-bound and transparent.
Fun at work is a must. Team at Aforeserve do not lose an opportunity to celebrate, laugh and play, all to ensure that it remains a great place to work.
Aforeserve strives to make all its 4000+ team members across 350+ locations enjoy a great place to work.
Get a glimpse of the fun and life at Aforeserve.