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Company Profile

Aforeserve is a leading IT Infrastructure Services and Industry 4.0 solutions provider in India, delivering reliable lifecycle support for enterprise technology environments. For over 25 years, we have helped organizations manage, maintain, and optimize their IT infrastructure with structured processes and consistent service quality.

Our expertise spans end-to-end ICT asset lifecycle services across notebooks, desktops, servers, networks, peripherals, power systems, and mobility devices. We also support automated and mission-critical systems such as kiosks, POS terminals, ATMs, and digital projection systems.

Today, Aforeserve supports over half a million devices and manages 87,000+ on-site service requests every month through a nationwide team of 4,000+ professionals. Our focus is simple: dependable service, operational stability, and long-term technology performance for enterprises across India.

Visual representing enterprise IT services including repair, support, and infrastructure management

Our Leadership

Meet our leadership team, who are driving Aforeserve's vision and growth.

Senior leadership IT services India CEO

Soumitra Gupta

Founder President

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Enterprise IT services leadership team

Arunabha Das

Director, Business & Operations

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Business leadership CFO

Ramesh Bajaj

Director & Chief Financial Officer

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Our Story

Established in 2000, Aforeserve began its journey by providing return-to-bench repair services for PC components to leading OEMs and ODMs. As enterprise technology ecosystems evolved, we expanded our capabilities to support system integrators with functional and technology-driven repair and maintenance services, including installation, warranty support, field and carry-in repairs, helpdesk operations, and reverse logistics.

Over time, Aforeserve invested deeply in people, processes, and technology to extend services directly to customers and end users of ICT products. This included support for both in-warranty and out-of-warranty devices, as well as the development of structured refurbishment capabilities for defective and returned assets.

 

Built on decades of hands-on operational experience, Aforeserve today operates as a trusted IT Infrastructure Services partner and Industry 4.0 solutions provider for enterprises across India. We also continue to serve as a differentiated repair and lifecycle partner for leading OEMs, ODMs, and system integrators, helping organizations manage technology reliably, efficiently, and at scale.

Great Place To Work

Aforeserve is a professionally managed organization.

Its team of 4,500 workers is young—bubbling with life and vigor. They are empowered by what they do. Coached by their managers on what they can do better.

 

The culture at Aforeserve fosters collaboration, learning, development, and recognition. Feedback and acknowledgement are prevalent. Evaluation is time-bound and transparent.

 

Fun at work is a must. The team at Aforeserve does not lose an opportunity to celebrate, laugh, and play, all to ensure that it remains a great place to work.

 

Aforeserve strives to make all its 4,000+ team members across 350+ locations enjoy a great place to work.

 

Get a glimpse of the fun and life at Aforeserve.

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