Best in class services and support at every stage of the ICT asset lifecycle across brands, platforms, and technologies.
ISO 9001:2015 Certification
Aforeserve is ISO 9001:2015 certified to provide card level and break fix services support to users of ICT products and end customers of Original Equipment Manufacturers. It is also a certified provider of PCB (printed circuit board) level repair support to Original Equipment and Design Manufacturers . ISO 9001:2015 certification specifies international standards for quality management systems which requires an organization to demonstrate its ability to consistently provide products and services that meet customer expectations and fulfill applicable statutory and regulatory requirements.
ISO 20000-1: 2011 Certification
Aforeserve is ISO 20000-1:2011certified for IT Services Management. This standard helps Aforeserve to increase the efficiency and quality of IT services and make them measurable, optimizable and demonstrable.
ISO 14001:2015 Certification
Aforeserve is ISO 140001:2015 certified for Environmental Management System. This standard specifies requirements for an Environmental Management System, lay down objectives and formulate a policy for organistions, considering environmental impacts and related legislative regulations.
Aforeserve’s Level 3/ Level 4 tech repair engineers are certified IPC specialists and meet necessary inspection standards required by the electronics industry. Embraced by Original Equipment Manufacturers and electronic services companies, the IPC-A-610D certification is the gold standard for high reliability printed circuit assemblies.
Aforeserve is committed to buy or use RoHS compliant products. The substances banned under RoHS are lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls and polybrominated diphenyl ethers.
Aforeserve Repair Services are certified for ESD compliance. To prevent damage to electronic components through electro static discharge all repair facilities use ESD safe work stations, tools, mats, aprons, slippers, hand gloves, trays, bins and anti-static wrist straps.
Aforeserve’s repair process generates electronic and electrical waste (e-waste), and small amounts of hazardous waste such as lead-acid batteries. Aforeserve is committed to follow stringent waste management practices like reduce generation of e-wastes, segregate at source, reuse and recycle appropriately. Reduction at source is vital, which is achieved by creating awareness and initiating actions towards sustainable waste management.