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Aforesight

The AI-enabled automated resolution engine to analyze, categorize, respond & resolve IT tickets to create an efficient and smoother user experience.

Start from scratch?

Not anymore.

Aforesight’s capabilities have been created using a sample set of 5,00,000 IT helpdesk tickets we have resolved, integrated into 5 state-of-the-art functions.

Why your enterprise needs Aforesight

Process Flow

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Keeping in mind the unique circumstances we live in today, our solutions can be customised, implemented and configured  to fit your enterprise’s onsite and offsite requirements for IT support, while you work from home.

  • Automatic ticket categorization

  • Resolve tickets automatically

  • Route other tickets to the correct Helpdesk Agent

  • Resolution analysis and MIS

  • Predictive diagnosis and corrective actions

  • Prescriptions to eliminate potential tickets

Hello, World.

A Social Digital Innovation for a new normal

Boost Social

Distancing

Contactless

Service

Ubiquitous

Deployment

Round-the-clock

Availability

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Safe.

Secure.

Spot On.

Minimum Touchpoints to avoid complexity & user intervention

Aforesight comes with a secure  2-factor authentication.

Aforesight comes with Global SOPs and the agility to be customised.

Our expertise delivered straight to your inbox

B-21, Sector 8, Noida

Uttar Pradesh - 201301

India

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